Terms & Conditions
This agreement between you and The Gofer Limited explains how you can make use of the site and purchase any items listed on it. Use of The Gofer Limited site is governed by this agreement. By registering as a customer of The Gofer Limited, you acknowledge and signify that you have read, understood, and agreed to be bound by this agreement.
Who is The Gofer Limited? The Gofer Limited is a web stationery and office supplies shop operated by The Gofer Limited with registered office address being Central Business Centre, Ground Floor, Mdina Road Zebbug, Malta ZBG 9015 and bearing VAT Registration number MT 1974-7822. This site allows registered customers (‘Customers’) of The Gofer Limited to search for and purchase any items listed within such website.
Ownership of the website The website and its content (including all information in text, graphical, video and audio forms, images, icons, software, design, applications and other elements available on or through the website) are the property of The Gofer Limited, and are protected by international copyright and other laws. Your use of the website does not transfer to you any ownership or other rights of the website and/or its content.
Interpretation For the purposes of this agreement, ‘we’, ‘us, ‘our’, ‘TheGofer’ mean The Gofer Limited, Central Business Centre, Ground Floor, Mdina Road Zebbug, Malta ZBG 9015 , or any connected organization that actually supplies goods ordered by you, and any successor to its business.
‘You’, ‘your’, ‘yourself’, or ‘Customer’ mean the person or whichever entity such person is representing who is ordering products from this website under these terms and conditions.
Who Can Be a Customer? Only individuals or representatives of an entity that are legally entitled to enter into legally-binding and enforceable contracts may register to be a Customer and purchase items through this Website. Customers must comply with all applicable laws. All information submitted by Customers through the Website, including registration information, payment information, and transaction-related information must be true, accurate, current, and complete.
Your details When you register with our website, you will be required to choose a contact e-mail address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.
If any of your details change, such as your address, you must inform The Gofer Limited as soon as possible. You may update your details by signing into your account on the website, and update the ‘My Account’ section.
Use of Passwords Passwords must be kept confidential and not disclosed to or shared with any other person. You are solely responsible and liable for any use and misuse of your password and for all activities that occur under your password. You must immediately notify The Gofer Limited of any unauthorized use of your password, or if you know or suspect that your password has become known to any other person, or if you know that your password has been compromised in any way. The Gofer Limited is not under any obligation to verify the actual identity or authority of the user of any password. Any order made by or through your password is deemed to have been effected by you.
Misprints and Orders Although The Gofer Limited strives to provide reliable and current information on its Website, misprints or other errors may occur. The Gofer Limited reserves the right to change information on its Website at any time, and from time to time without any notice or liability to you or any other person. Items listed on the Website are subject to availability from the distributors or/and suppliers, and may not be available when ordered or afterwards. The items offered on the Websites are invitations for purchase orders, and shall not constitute binding offers to sell. Your properly-completed and delivered order form constitutes your wish to purchase the item/s mentioned in your order. Your order will be accepted only if and when the full conditions forming part of the ordering routine are adhered to.
The Gofer Limited shall receive payment of the whole price for the item/s that you order before your purchase order can be accepted, and the contract formed. Payment is effected as soon as you finalize your order. The Gofer Limited will then confirm that your order has been received by sending an e-mail to you at the e-mail address you provide in your registration form, summarizing each ordered item you have placed. The postage e-mail will include your name, the order number and the total amount.
Pricing Prices displayed are inclusive of Value Added Tax (VAT).
The Gofer Limited aims to reflect the most accurate information on prices at all times. We supply items at a price that is fair. Occasionally suppliers increase their prices unexpectedly, and this is often something we become aware of only upon ordering or receiving stock from them. In the event that this occurs, or in the event of a pricing error howsoever caused, we will check our price both with regards to our internal pricing system and with the suppliers, and will settle the matter accordingly. We reserve the right to cancel any order where obvious errors in pricing have occurred.
If we are unable to contact you or we receive no reply from you we reserve the right to cancel your order.
However, it is imperative to understand that prices are subject to change without prior notice. Should a price for an item or items you have ordered change, we will inform you and give you the option of either reconfirming your order at the correct price or cancelling your order. You will have no obligation to purchase the item(s) at the new price quoted. Furthermore your prepaid amount, should there be one, will be either carried forward as a balance on account for future sale or else fully refunded – such choice of action being at your own discretion.
Moreover, if The Gofer Limited is unable to fulfil your order request, you will be advised at once and you shall have the option to either carry forward such prepaid balance for future sale or else opt for a prompt refund to be issued.
Inaccuracies The information contained in this site may contain technical inaccuracies or typographical errors. Please note that some of the processes involved in maintaining this site are carried out manually and therefore errors can arise. We carry out frequent checks to detect any errors. If they do occur, we will act immediately to minimize any inconvenience and disappointment that may be caused. All liability of The Gofer Limited, howsoever arising, regarding inaccuracies or errors, is expressly excluded to the fullest extent permitted by law. We reserve the right to cancel any order where obvious errors in product description/s have occurred.
Special Offers Please note that while we endeavour to bring our customers the best value we can by running special offers, stocks at the special-offer price are sometimes limited, and subject to availability. Our website is updated automatically in real time to minimize disappointment.
Due to frequent changes to online prices and promotions you will always be charged the price as confirmed at the time of placing your order.
Payment Details We accept payment by Visa, MasterCard, and other local cards such as Cashlink and Quickcash.
Our system does not store any payment card details. Your order will be charged to the payment card that you include while you are placing your purchase order at the confirmation stage.
Returns Policy Any items purchased from The Gofer Limited may be returned to us in their original condition within 3 days of the date you receive the item/s, with any seals, shrink-wrap intact and original packaging and we will offer you the choice of reimbursement from an option of issuing a credit note or effecting a refund for the price you paid for the item/s.
In the case that the item/s was/were found to be damaged or faulty in manufacture or was/were incorrectly supplied, The Gofer Limited will replace the item/s. The faulty item/s will be collected when we deliver the replacement item/s. However, a replacement item/s might not be readily at hand, in which case, you will experience some delay till the replacement is back in stock. Returns are accepted at the discretion of The Gofer Limited and damages that are not evidently the result of bad manufacturing, are automatically not accepted for return.
Any items purchased from The Gofer Limited and which have been accepted for returns and require no replacement, need to be returned to The Gofer Limited, Central Business Centre, Ground Floor, Mdina Road Zebbug, Malta ZBG 9015 . Carriage expenses of returns are to be absorbed by the buyer. Once the item/s have been returned to us, we will offer you a choice for reimbursement being by either assigning a credit note to your account or else effecting a refund for the price you paid for the item/s.
We Respect Your Privacy Your personal information will be collected and saved by The Gofer Limited. All data and information collected from you by The Gofer Limited is treated confidentially respecting the applicable laws of Malta. (See Privacy Policy)
Security The Gofer Limited uses SSL full industrial-strength 128-bit encryption (the maximum available with current web browsers) to ensure the security of our web site so that the customer’s personal information and transactions remain confidential and cannot be interfered with.
Liability The Website is provided on an ‘as is’ and ‘as available’ basis, and without any representations, warranties or conditions of any kind, whether express or implied, and including without limitation implied conditions, warranties or representations of merchantability, fitness for a particular purpose, performance, durability, security, availability, or accessibility, all of which are hereby disclaimed by The Gofer Limited to the fullest extent permitted by law.
Regardless of the nature of the claim or the reasons for the loss and damages, The Gofer Limited’s liability is limited only to foreseeable and typical damages that arise with the trade.
The Gofer Limited will not, under any circumstances, be liable to you or any other person for any loss of use, loss of production, loss of income or profits (anticipated or otherwise), loss of markets, economic loss, special, indirect or consequential loss or damage or punitive damages, whether in contract, tort or under any other theory of law or equity, arising from, connected with, or relating to the use of this Website by you or any other person.
In no event will The Gofer Limited’s liability to you or any other person for any claims, proceedings, liabilities, obligations, damages, losses, and costs, whether in contract, tort or under any other theory of law or equity, and regardless of any negligence or other fault or wrongdoing by The Gofer Limited or any person for whom The Gofer Limited is responsible, exceed the purchase price of the item that is the subject of the claim.
Although using the latest encrypted security software, the security of information and payments transmitted via the internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by means of e-mail or other internet link shall be borne solely and exclusively by such user and in no event shall any such losses in whole or part be borne by The Gofer Limited.
Neither The Gofer Limited nor any of its directors, employees or other representatives will be liable for damages arising out of, or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
If you notify The Gofer Limited of a problem, The Gofer Limited’s only obligation will be, at its option, to make good for any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund you the amount paid by you for the goods in question to the original method of payment, unless such method is no longer valid in which case The Gofer Limited will hold the amount due in favour of your account and await for further instructions from you. Expenses incurred from refunding other than to the original method of payment, shall be borne by you.
The Gofer Limited will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify The Gofer Limited under this condition and The Gofer Limited shall have no liability to pay any money to you by way of compensation other than to refund you the amount paid by you for the goods in question under the paragraph above.
Nothing in this condition is, however, intended to limit any rights you might have as a consumer neither under applicable local law that may not be excluded nor in any way to exclude or limit The Gofer Limited’s liability to you for any death or personal injury resulting from its negligence.
Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.
Limitation of Liability We will not be liable to you for any loss of profit, administrative inconvenience, disappointment, or indirect or consequential loss or damage arising out of any problem in relation to the products you ordered which was not within our reasonable contemplation as a probable result of a breach of contract on our part at the time that our contract with you was concluded, or where performance of any obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control.
Your responsibility You are fully responsible for:
– Obtaining, configuring and maintaining all computer hardware, software, telephone services, and other equipment and services necessary for you to access and use the website;
– Scanning for and preventing the receipt and transmission of viruses, trojan horses, worms or other destructive or disruptive components; and
– Maintaining a complete and current backup of all of the data contained on your computer system prior to accessing or using the website.
The exclusion of certain warranties and the exclusion or limitation of certain liabilities is prohibited by law in some jurisdictions. Such limitations may apply to you. The warranty disclaimer and liability exclusion and limitation clauses survive indefinitely after the termination of this agreement.
Force Majeure The Gofer Limited shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Invalidity If any part of these conditions is unenforceable (including any provision in which The Gofer Limited excludes its liability to you) the enforceability of any other part of these conditions will not be affected.
No advice The website is not intended to provide professional or expert advice or any recommendations to buy an item. Furthermore, any data given that might bear the resemblance of a recommendation, is only to be taken as a suggestion or information, and deciding in favour of such a suggestion or information, by no means transfers any responsibility to The Gofer Limited.
Communications Communications sent to The Gofer Limited by means of the website or e-mail are not considered delivered or effective unless and until they are actually received and processed by The Gofer Limited’s responsible representative.
Website Content The Gofer Limited is not obliged to monitor, screen, police or edit the use of the website, including postings of materials to the website, although The Gofer Ltd. reserves the right to do so at its discretion. The Gofer Limited will respond as it considers appropriate, at its discretion, if it becomes aware of any inappropriate uses of the website, including without limitation uses that constitute copyright infringement. You may report any claims or concerns (including copyright infringement claims) regarding the website or their content by filling the Enquiry Form (click the Contact Us button).
Copyright The layout, content, design, graphic, photographic, text, multimedia, audio-visual material and other contents of The Gofer Limited are the property of The Gofer Limited or has been licensed to The Gofer Limited, and are protected by all applicable national and international trade mark, service mark, patent, copyright and other intellectual property laws, rules, regulations, treaties, and conventions. Information, logos, titles, and Internet links accessed, obtained, downloaded or copied by or through The Gofer Limited’s services belong to the purveyors of such information and Internet links are subject to all applicable intellectual property laws, rules, regulations, and treaties. You understand and agree that copying or distributing information and other data, in whatever form and without the express written consent of its owner, may constitute infringement of one or more intellectual property laws, conventions, rules, regulations, or treaties, and may be subject to legal damages. Therefore, the website and its contents may not be copied, imitated, reproduced, republished, uploaded, posted, transmitted, modified, indexed, catalogued, or distributed in any way, in whole or in part, without the express prior written consent of The Gofer Limited. You may not reproduce, copy, duplicate, sell, or resell any part of the website or access to the website.
Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with The Gofer Limited, or using this site as a shopping resource. Any other use of materials on this site, (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of The Gofer Limited, is strictly prohibited.
The website is made available to you for your lawful, personal, non-commercial use only. You may print or download the pages of the Web site for your personal, non-commercial use, provided that you do not modify any of the pages or other content and you do not remove or alter any visible or non-visible identification, marks, notices, or disclaimers.
Accessibility Our aim is for The Gofer Limited to be as fully accessible as possible in order to provide all our customers the ability to navigate the website easily.
Restrictions By creating an account you confirm that you are aged 18 or over. However students in possession of a valid Students Smart Card issued by the Students Maintenance Grant Board are eligible to use The Gofer Limited and purchase any items by making use only of their SMGB Smart Card.
In placing an order you confirm that you are aware of any age restrictions on these products and assert that you are old enough to purchase them.
Certain products are subject to delivery restrictions. Products can only be delivered to Maltese postal addresses. However, we decline to deliver parcels to PO Box addresses. All orders are made subject to these Terms and Conditions.
Legal Claims For all disputes between The Gofer Limited and you or any other person arising from, connected with or relating to the Website, this policy, transactions facilitated or conducted through the Website, Items ordered or purchased through the Website, dealings between you and The Gofer Limited, or any related matters or any legal relationship associated therewith or derived there from (‘Disputes’), the relevant parties will attempt to find a reasonable solution least onerous to the parties. If a Dispute cannot be resolved by the parties, then the Dispute will be subject to Maltese law and to the exclusion of any other law (be it of another country or of any international organization).
How do you or The Gofer Limited end this agreement? You or The Gofer Limited may terminate this Agreement at any time with immediate effect and without any prior notice. The Gofer Limited may at any time and at its discretion immediately suspend or terminate (in whole or in part) your permission/facility to use the Website without any notice or liability to you or any other person. If this agreement or your permission to use the Website is terminated by you or The Gofer Limited for any reason, this agreement will nevertheless continue to apply and be binding upon you in respect of your prior use of the Website and prior purchases of items/goods through the Website and anything connected with, relating to or arising from these matters.
Why would The Gofer Limited terminate this agreement? The Gofer Limited reserves the right to refuse service, terminate accounts, and/or cancel transactions at its discretion, if The Gofer Limited believes that customer conduct is in violation or breach of any applicable law or The Gofer Limited’s terms and conditions, or is harmful to the interests of The Gofer Limited, as well as for any other reason whatsoever as The Gofer Limited may deem reasonable to so terminate.
Changes to Websites, Policies and Procedures, and this Agreement The Gofer Limited may, at its discretion, change, suspend or terminate, temporarily or permanently, the Website or any part of it, at any time, for any reason, without any notice or liability to you or any other person. The Gofer Limited may, at its discretion, change, and supplement or amend its policies and procedures and this agreement as they relate to the future use of the Website from time to time and without any notice or liability to you or any other person, by posting revised documents on the Website. You may not change, supplement or amend this agreement or any of The Gofer Limited’s policies or procedures. The Gofer Limited has expressly drawn up this Agreement and all other related documents in the English language as this is the most-used language on internet sites. Any person with a good working-knowledge of the English Language may capture the complete straight-forward meaning and spirit of these conditions. However, if you feel you would like to have further clarification on any part of these conditions, you may ask to have this further explained to you, by sending your request using the Enquiry Form (clicking the Contact Us button) and clearly stating the part about which you would like further information. If you do not fully understand this agreement or any part of it, and refrain from seeking further information and explanation, you are NOT in any way exempting yourself from the responsibilities and liabilities stipulated in this agreement.
In this website, The Gofer Limited might give certain links to other websites that are not under the control of The Gofer Limited. These are provided solely for your convenience and do not constitute any endorsement of any third party products or services. These links will be directly related either to authors, or to publishers, or to bodies relating to the title or titles entered by you. The Gofer Limited accepts no responsibility for any loss or damage you may sustain by visiting these websites.
Personal information privacy The Gofer Limited collects, uses, and discloses your personal information in accordance with its Privacy Policy. The Gofer Limited may change its Privacy Policy from time to time at its sole discretion. Each time you use the website, you consent to The Gofer Limited’s collection, use and disclosure of your personal information in accordance with its Privacy Policy as it then reads without any further notice or any liability to you or any other person.
Other matters These Terms and Conditions and all related matters are governed solely by the Maltese law, excluding any rules of private international law or the conflict of laws which would lead to the application of any other laws. If any provision of these Terms and Conditions is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed to be severed from the rest of these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
No consent or waiver by either party to or of any breach by the other party of these Terms and Conditions will be deemed or construed to be a consent to or waiver of a continuing breach or any other breach of these Terms and Conditions by that party. No consent or waiver will be effective unless in writing and signed by both parties.
All communication regarding these Terms and Conditions are to be drawn up in the English language.
Any rights not expressly granted in these Terms and Conditions are reserved to The Gofer Limited.
These Terms and Conditions are subject to change without notice.
Governing Law The contract between us shall be governed by and interpreted in accordance with Maltese law, and only a competent Court of Law in Malta shall have jurisdiction to resolve any disputes between us.
Statutory Rights These terms and conditions are in addition to your statutory rights as a consumer, which remain unaffected.
Trademark information All trade marks, brand names, product names and titles used in this site are trademarks or trade names of their respective holders. No permission is given in respect of use of any of the above, and such use may constitute an infringement of the holders’ rights.